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Version: Beta 🚧

Onboarding Process and Captcha

If the #verification channel is not visible by default to new members, this can prevent the Captcha system from working properly. Here's how to fix this step by step.

1️⃣ Check the channel permissions

  1. Open the #verification channel settings (right click > Edit Channel).
  2. In the Permissions tab:
    • Make sure @everyone does not have permission to view or send messages.
    • Ensure the @Unverified role has permission to view and send messages in this channel.

2️⃣ Check the welcome category

  1. Go to Server Settings > Welcome Screen.
  2. In the Default Channels section, make sure the category containing #verification is checked as visible to new members.
  3. If needed, move #verification into a checked category.
  4. Save the changes.

3️⃣ Refresh the configuration in RaidProtect

  1. Use the /settings command and go to the Captcha tab.
  2. Click Refresh to force the configuration update.
  3. If the channel is now visible, the Captcha system will work properly.

4️⃣ Test with a test account

To confirm everything is set up correctly:

  1. Join the server with another Discord account.
  2. Check that the #verification channel is visible upon arrival.
  3. Enter the Captcha code sent by RaidProtect.
  4. Once verified, the account should have access to the other channels.

🛠️ Common issues and solutions

IssueSolution
🔴 The #verification channel remains invisibleMake sure it is in a checked category in the Discord Welcome Screen.
🚫 The @Unverified role cannot writeGrant it permission to send messages in #verification.
❌ Captcha does not work after changesClick “Refresh” in /settings > Captcha.

✅ By following these steps, your verification system will be fully operational to welcome members securely and effectively block bots or raids.