Skip to main content
Version: Beta 🚧

Onboarding Process and Captcha

If the #verification channel is not visible by default to new members, this can prevent the Captcha system from functioning properly. Here is how to fix this issue step by step.

Captcha alert screenshot

1. Check channel permissions​

  1. Open the #verification channel settings (right-click > Edit Channel).
  2. In the Permissions tab:
    • Make sure @everyone does not have permission to view the channel.
    • Verify that the @Unverified role has permission to view the channel, read message history, and send messages.

Channel permissions verification screenshot

2. Check the onboarding category​

  1. Go to Server Settings > Onboarding Process.
  2. In the Default Channels section, verify that the category containing #verification is checked as visible for new members.
  3. If necessary, move #verification to a checked category.
  4. Save the changes.

Onboarding category verification screenshot

3. Refresh the configuration in RaidProtect​

  1. Use the /settings command, then go to the Captcha tab.
  2. Click Refresh to force the configuration update.
  3. If the channel is now visible, the Captcha system will work correctly.

4. Test with a test account​

To confirm everything is properly configured:

  1. Join the server with another Discord account.
  2. Verify that the #verification channel is visible upon arrival.
  3. Enter the Captcha code sent by RaidProtect.
  4. Once verified, the account should have access to the other channels.

Common issues and solutions​

IssueSolution
The #verification channel remains invisibleCheck that it is in a checked category in Discord onboarding.
The @Unverified role cannot writeGrant it send messages permission in #verification.
The Captcha does not work after modificationClick "Refresh" in /settings > Captcha.

By following these steps, your verification system will be fully operational to welcome members securely and effectively block bots or raids.